We are a specialized hospice consulting firm dedicated to helping providers successfully navigate the complex landscape of CMS audits and compliance reviews. With deep expertise in hospice regulations, clinical documentation, and Medicare guidelines, we provide hands-on support for responding to Additional Development Requests (ADRs), Targeted Probe and Educate (TPE) reviews, SMRC and UPIC audits, and more.
Hospice Quality Solutions
About
Hospice Quality Solutions is a specialized hospice consulting firm dedicated to helping providers successfully navigate the complex landscape of CMS audits and compliance reviews. With deep expertise in hospice regulations, clinical documentation, and Medicare guidelines, we provide hands-on support for responding to Additional Development Requests (ADRs), Targeted Probe and Educate (TPE) reviews, SMRC and UPIC audits, and more.
We partner with hospice agencies to:
*Review and strengthen documentation
*Develop audit-ready processes
*Respond to denials and appeals
*Train staff on compliance best practices
*Minimize regulatory risk.
Our mission is to protect your hospice’s reputation, revenue, and ability to serve patients — by ensuring compliance without compromising care.
Our services
🔹Hourly Consulting
Best for: Short-term support, document reviews, or on-call compliance questions.
Includes:
🔹One-on-one consulting
🔹Compliance and regulatory guidance
🔹Documentation audits
🔹Email follow-up within 24 hours
🔹 CMS Audit Response Package
Best for: Hospices needing help with an ADR, TPE, SMRC, or UPIC audit.
Includes:
🔹Comprehensive chart reviews
🔹Identification of documentation gaps
🔹Drafting audit response letter
🔹Clinical and billing alignment check
🔹Compile and evaluate requested documentation
🔹Follow-up meetings with leadership
🔹Monthly Compliance Support (Retainer Plan)
Best for: Hospices wanting ongoing support and audit readiness.
Includes:
🔹Chart audits & documentation reviews
🔹Policy/procedure guidance
🔹Staff training sessions
🔹Priority scheduling for audit response support
*Custom plans available for large agencies or multi-site hospices
🔹Staff Training & Workshops
On-site: Custom pricing + travel expenses
Best for: Preparing teams for audit readiness.
Topics include:
🔹Writing defensible documentation
🔹CMS audit trends and updates
🔹Preventing claim denials
🔹Understanding TPE, SMRC, and UPIC processes